BUS 210 Disney Advanced Studies in Hospitality Management (3 credits)

The Disney Advanced Studies in Hospitality Management Course is an advanced-level course that covers complex issues facing Hospitality leaders today. This course will prepare students to become entry-level managers in the Hospitality industry by exposing them to contemporary operational issues and situations, equipping them with various problem solving methods and teaching them to develop and implement strategic solutions. Topics covered include guest service, leadership, strategic planning, trends and technology, communication, marketing, human resource management, and crisis management. Class content is delivered through lectures, group discussion, learning activities, and case studies. Co-requisite: BUS 293 Disney Co-Op Internship.